Unfortunately, the roofing industry is full of fly-by-night roofing companies that, at best, finish your roof late or over budget, and at worst, scam you out of money without properly repairing or replacing your roof.
Having been in the roofing industry for 15 years now, we have seen it all. We’re here to help you out when you’re choosing a roofing company to trust with your home or business.
Here’s what to look for:
Licensing and Insurance
This is the first and one of the most important things you should check when choosing a roofing company. Verify that they hold the proper licensing and certifications valid in the state you’re in before moving forward.
Contract
Verifying that a roofing company provides a contract is another absolute must. A reputable roofing company will provide a clear and comprehensive contract outlining the project details and terms.
Professionalism and Clear Communication
Ensure they can explain everything to you in easy-to-understand language. Beware of excessive industry jargon, which could indicate a lack of knowledge on their part. Gauge their professionalism and communication frequency during your interactions because a good roofing company will communicate with you often throughout the process.
Business Longevity
Exercise caution when hiring a roofing company that lacks a substantial operating history or relies on “combined years of experience” rather than years in business under their current name. This indicates an overall lack of experience and business success.
Location
It’s usually best to choose a roofing company located nearby or one with a proven track record of successfully serving locations like yours.
Website and Social Media
Review the roofing company’s website and social media presence to gauge their professionalism, online presence, and customer interaction.
Google Reviews
Look for a roofing company with an overall Google rating of 4+ stars. The more reviews, the better. Companies cannot edit these reviews; they can only contest fraudulent ones. See what others are saying and if any of the reviews indicate red flags.
References
Using social media or other forums, ask people in your community about their experiences with the company.
Red Flags
Once you have chosen a roofing company to contact, continue looking for red flags when communicating with them. Trust your instincts—if you feel uneasy about a company or encounter pushy or uninformed sales tactics, consider these warning signs, and continue your search elsewhere.
As you are choosing a roofer, keep in mind that just because a company doesn’t check every single box doesn’t mean they’re scammers. For example, a newer company may still be legitimate if they have experienced professionals and a solid reputation in the community. Likewise, a company located slightly farther away may provide excellent service if they are known for their reliability and quality workmanship.
Ultimately, personal discretion is key when evaluating and choosing a roofing company. Trust your instincts and do thorough research before making a decision. The right company for you will not only meet the basic criteria of licensing, insurance, and professionalism but will also communicate effectively, provide clear explanations, and have satisfied customers willing to vouch for their work. Your home or business deserves the best, so take the time to find a roofing company you can trust.
For trustworthy roofing services and answers to all of your commercial and residential roofing questions, contact our experts at Farha Roofing today!
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