A reputable Wichita roofing contractor will not be bothered if you have lots of questions. At Farha Roofing, our professional staff is eager to ease your mind.


PRICING

  • What is the total price of the job?
  • Is sales tax included?
  • Does the price include removal of the old roof?
  • What happens if there are unexpected costs? (problems identified after removing old roof)
  • What costs are not included and might be added later? (old roof removal, dumpster rental, heavy equipment rental, plywood)
  • When are payments due?
  • Do you offer a maintenance program?


SAFETY/INSURANCE

  • What is your license number? Verify it online with the state.
  • Provide proof of insurance (copies of liability coverage and worker's compensation certificates).
  • What safety methods do you use to protect your employees while they are working on my property?
  • Roofing seems dangerous. How often does someone get hurt? This will force them to address their company's safety record.


REPUTATION

  • What are the addresses of nearby jobs your firm completed recently? Include names and phone numbers. Then call the references and ask about the quality of work performed, experience working with the company, cleanliness of the job, on-time delivery and any surprises.


QUALITY

  • What warranties apply to my job? Materials and workmanship/installation should have their own warranties.
  • How does the quality of the included materials compare to other available materials? (Some have longer lifespans, fade resistance, wind test results, colors, designs, etc.)
  • What manufacturer certifications has your company earned?


EXPERIENCE

  • How long has your company been in business?
  • Roughly how many roofs has your company installed?
  • How many years of roofing experience do your installers have?
  • How do you train your installers?
  • Do you use subcontractors or employees?


DON'T FORGET TO

  • Check the roofing company's reviews/complaints at the Better Business Bureau.
  • Check the roofing company''s reviews/complaints at Angie's List.


Make sure you get a written contract. Insist on a written proposal and examine it for complete descriptions of the work and specifications, including tasks the roofer will perform, types of materials provided, financial arrangements and guarantees.

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